“customer-service” Archives

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Entry Author Date Location
GetHuman Arms Itself With $3M to Fight Customer Service Battles 11/07/16 Boston
Comcast, VCs Pour $56M Into Virtual-Assistant Firm Interactions 08/10/16 Boston
Nuance Buying TouchCommerce for $215M in Digital Customer Service 07/21/16 Boston
Affordable Homes Through Software and Design: The Rising Barn Story 07/05/16 Texas
Led By Kayak Vets, GetHuman Will Fight Your Customer Service Battles 05/04/16 Boston
San Antonio’s Girdley Finds Spark in Startup Seed Investments 02/23/16 Texas
Smart Power: Houston’s Innowatts Connects Utilities & Clients 12/29/15 Texas
Cogito Dials Up $5.5M for Software to Coach Customer Service Reps 11/17/15 Boston
TeleTech, Humanify Hope to Bring Customer Service into Mobile Age 11/12/14 Boulder/Denver
Startups from China, Argentina, & Mexico Come to Dallas’s VentureSpur 08/06/14 Texas
Lone Star Innovation: Xconomy Texas’ Top Stories for Q2 2014 07/03/14 Texas
Austin’s Step One Aims to Put the Customer in Charge of Customer Care 05/19/14 Texas
Seattle Roundup: Nuance+Varolii, Amazon+TenMarks, Funding for Comr.se 10/11/13 Seattle
Techstars Picks 11 Startups for 2013 Class in Seattle 08/05/13 Seattle
The Right Reasons to Be Transparent 06/13/13 San Francisco
Marc Benioff Talks Up Salesforce.com’s Strategy for the Mobile Arena 02/27/13 New York
TechStars’ Apptentive Gets $1.2m to Improve Customer Service in Apps 12/10/12 Seattle
LogMeIn Buys Bold Software for $16.5M, Expands in Customer Care 01/09/12 Boston
Get Satisfaction Makes Customer Support Less Robotic-And More Strategic 11/29/11 San Francisco
Steve Jobs Calling: The Stuff of Customer Service Legend 08/25/11 Seattle
Boston’s E-Mail Apps Mini-Cluster Is Looking To Help Users Sell, Serve, Organize, and Even Play More Efficiently 08/15/11 Boston
Interactions Gains $12M for Phone-Based Customer Service Tech 07/27/11 Boston
Varolii Rolls up $8M to Grow Communications Biz After Surviving the Great Recession 07/26/11 Seattle
When Complaining Customers Hit Twitter and Facebook, Assistly is There 07/12/11 San Francisco
StellaService, Backed By Big NY Investors, Looks to Recognize E-Tailers For Star Customer Service with Zagat-Style Marks 04/05/11 New York
Visible Technologies Raises $6M 03/31/11 Seattle
Gemvara Sparkles with $15M Series C, Leads Way in Mass Customization of Jewelry 03/23/11 Boston
Sophie’s Voice: Scaling the Personal Touch in Customer Service 02/08/11 San Francisco
Prelert Raises $3.75M to Manage IT Incidents 09/09/10 Boston
Ascent Venture Partners Says Data Intelligence Is the Next Big Thing, Tech Startups Will Get Scooped Up Like Biotechs, and Bigger Isn’t Always Better 08/03/10 Boston
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