Modern Day Scrooges Are Ruining Our Health Care System

12/3/13

More than a 150 years ago Charles Dickens’ A Christmas Carol introduced the character Ebenezer Scrooge, who was the embodiment of greed, “tight-fisted…. a squeezing, wrenching, grasping, scraping, clutching, covetous, old sinner! Hard and sharp as flint, from which no steel had ever struck out generous fire.” If Dickens were alive today he’d recognize that Scrooge’s rapacious attitude has broadly infiltrated parts of our healthcare system. Let me share some examples of how this mindset has negatively impacted our ability to provide decent, affordable medical care to all.

Excessive Hospital Charges

I was reminded of Dickens’ well-drawn character while reading Bitter Pill: Why Medical Bills Are Killing Us, Stephen Brill’s detailed exposé of the outrageous price gouging that occurs in our out-of-whack medical system. Brill cites example after example of hospital billing practices that routinely charge $1.50 for pills that should only cost a few pennies, blood assays that are marked up from $14 to $200, and chest X-rays that wind up being charged at $283 to most of us, but are billed at only $20 for Medicare patients. Success in almost every industry brings in competitors who undercut your prices and try to steal market share from you. This is why most supermarkets operate on a near 1% profit margin and rely on volume to earn a profit. Would anyone shop at a supermarket that charged $22 for a pound of zucchini or $14 for a can of tomatoes? Of course not, yet these types of markups are rife throughout our medical system. Hospitals don’t compete on price because they keep their fees hidden. This prevents consumers from choosing their treatments on a cost basis and contributes to keeping prices high. Many foreign hospitals, however, do actively compete against American hospitals on a cost basis, leading to the phenomenon known as “medical tourism”.

Are there hospitals out there that charge a reasonable rate for the services they provide? Government data show that hospital prices (even within the same city) vary widely for any given medical procedure, but accessing this information has historically not been possible. If you have high quality medical insurance, you may only pay a few hundred dollars towards the cost of a $12,000 trip to the emergency room. Your insurance provider will also not be paying the outrageous prices being charged by the hospitals; they negotiate much lower fees. The only people who are charged and actually asked to pay these usurious rates are folks who don’t have insurance, have low quality insurance, or who have run through their insurance coverage. Put another way, it appears that our current healthcare system is at least partially built on the backs of those without adequate insurance i.e. the poor.

Excessive Executive Compensation

Brill also points out the high salaries being paid to hospital executives, including those at non-profits. Who would have guessed that the CEO of a non-profit hospital (MD Anderson) would be paid $1.8 million (which does not include outside income), and the hospital itself would earn a $531 million dollar profit on revenues of $2.05 billion? For comparison, the president of the entire U. of Texas system, which MD Anderson is a part of, earned only about a third of this amount. Montefiore Medical Center, a large non-profit hospital system in the Bronx, paid its CEO $4,065,000, its chief financial officer $3,243,000, an executive vice president $2,220,000, and the head of the dental department $1,798,000. Are there no qualified people available who would take these jobs for a quarter or a tenth of those amounts? Brill cites an analysis of U.S. hospital financial reports that “found that the 2,900 nonprofit hospitals across the country, which are exempt from income taxes, actually end up averaging higher operating profit margins than the 1,000 for-profit hospitals after the for-profits’ income-tax obligations are deducted.”

In her book The Entrepreneurial State: Debunking Public vs. Private Sector Myths author Mariana Mazzucato points out that many Big BioPharma companies spend huge amounts of money on stock buyback plans, “to boost their stock price, which affects the price of stock options and executive pay linked to such options.….Amgen, the largest dedicated biopharma company, has repurchased stock in every year since 1992, for a total of $42.2 billion through 2011, including $8.3 billion in 2011. Since 2002 the cost of Amgen’s stock repurchases have surpassed the company’s R&D expenditures in every year except 2004, and for the period 1992-2011 was equal to fully 115 per cent of R&D outlays and 113 percent of net income.” Some would argue that it’s a good idea to return “unused” money to shareholders, but many … Next Page »

Stewart Lyman is Owner and Manager of Lyman BioPharma Consulting LLC in Seattle. He provides strategic advice to clients on their research programs, collaboration management issues, as well as preclinical data reviews. Follow @

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  • Tom Hopp

    Amen Stewart. You have laid it out beautifully. If I thought any of those big medical industry moguls had half the conscience Scrooge did, I might have some hope for their enlightenment. But I think we’ll only see cheaper healthcare when these new robber barons are forcibly compelled to surrender some of their vast, immoral, personal cash-grabs. By that I mean, vote Democrat.

  • JSchaible

    Modern day Scrooges? What a load of liberal tripe.

    The issues with modern healthcare are more the natural result of layer upon layer of government mandated bureaucracy, defensive medicine and separation of the buyer and seller from free market forces.

    As you point out, many supermarkets see razor thin margins. But not all.
    High end grocery stores still exist, where customers who value service
    and quality products still shop and thus reward those stores with higher
    margins.

    The rest are forced into a death fight volume business, given astute price sensitive buyers know the price of milk and are willing to switch from one store to another to save a nickel. Are you seriously suggesting this is your solution to healthcare? Unlike hospitals, grocery stores are still not
    forced to give what they sell (say that milk) to all who walk in their doors, regardless of if they can pay or not. If they did, you can bet they too would charge exorbitant prices on zucchini and tomatoes just to survive. (Ethically, is healthcare so much different from food?)

    So maybe today’s healthcare market is on the verge of collapse. But it is not from greed of providers that is causing it to fail. Still, ever the rational optimist, I see green shoots at the same time. You note “medical tourism”. Such is little more than free market capitalism returning to a broken system – where allowed. Educated customers seeking out better pricing and higher end services, allowed to be provided in countries with free healthcare
    markets by those seeking to profit from the exchange.

    In the early 1990’s I had the privilege of spending a day with the late Harold Nue of New York City’s Columbia Presbyterian Hospital, the legendary Chief of the Division of Infectious Disease specialist. We spent most of the day in the isolation wards seeing the legions of uninsured ill from the Harlem
    community. Full blown AIDS, multidrug resistant TB, you name it. But then, after lunch, we rode the elevator to the McKeen pavilion. The doors opened to a different world. Gone was the hospital, replaced with all the appointments of a high end hotel. There was even a piano player in a tux and tea service making the rounds. I was amazed. The cost? A mere $250 out of pocket over the $1,250 insurance billed cost of a standard room. I asked about the disparity. Dr. Neu agreed the optics seem stark, but
    pointed out that patients on this floor paid so much extra out of pocket (plus
    in charitable donations to the hospital) that for the profit margin was so wide
    it allowed for another five patients without insurance to be treated for
    free.

    Like Scrooge, most Americans prove at this time of year, in the end we freely give generously. But the key is in the gift. No one is generous when it is mandated, coerced and extracted from us, which is the way healthcare is headed.

  • Pasteur

    One thing is for sure, if I was looking for consulting for my enterprise I’d NEVER use Lyman Consulting. After reading this garbage, I thought it was a joke when I read the background on the author. Wow.