Clearwire Unloads Call Centers

6/2/11

Continuing its strategy to cut costs, Clearwire (NASDAQ: CLWR) today said that about 700 customer service workers in Las Vegas and Milton, FL, will now be employed by TeleTech, which already had been performing some work for Clearwire. Some 180 workers in both cities will remain on the Clearwire payroll.
The Pensacola News Journal reports that about 370 of Clearwire’s roughly 500 workers in the Florida office will now work for TeleTech, with the balance remaining Clearwire employees. That also means the company is repaying some $2 million in incentive payments from the governor’s office, which the News Journal says Clearwire “received in anticipation of an expansion that will not happen.”
This follows the Kirkland, WA-based wireless network operator’s recent announcement that it would hand over day-to-day network operations to Ericsson, which performs the same function for majority shareholder Sprint (NASDAQ: S). (h/t Geekwire.)

Curt Woodward is a senior editor for Xconomy based in Boston. Email: cwoodward@xconomy.com Follow @

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