Thoughts on Bing and Search Engines of the Future, From UW Computer Scientist Dan Weld

6/15/09

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adding increased natural language understanding, machine learning, and artificial intelligence into the interface.

So what’s it going to look like? Today, you issue a query and you get an ordered list of pages that you might want to read, because they might answer your question. I think what we’ll see more of in the future is the ability to ask a question and have the search engine actually answer your question. The simplest way to describe this only works for old geezers like me, and that is the example of the ship computer on the original Star Trek series, where you could ask it a question and it would tell you the answer. I think eventually we’ll see technology like that, but it’s going to take the engineers at Microsoft, Google, and lots of universities to get there.

Another way I see search going, and this may be closer than the Star Trek computer, is what I would call entity-oriented search. Usually when somebody issues a search query, they have some object in mind, and if the system can interpret what that object is, it could go further in answering your question. Search engines do that most effectively today when it comes to shopping. When you search for a product, you want to know its features and the best or cheapest place to buy it. But on factual queries, it could be similar. So if someone enters “Seattle,” maybe they’re interested in historical information about Seattle, or maybe they want hotels and restaurants, and having the information displayed to the user in terms of those aspects is going to be much more useful than giving a list of pages.

One final direction is increased personalization. You don’t really see that in the Bing interface right now, but I know one of the major changes they’ve done is to make it capable to add increased personalization. Google and the others are aiming at personalization too. A large percentage of queries that any one person does are re-queries, meaning they’re either the same search terms they’ve used in the past, or different search terms, but trying to get the same piece of information. So if the engine keeps track of what I’ve searched before, it can do better. And the challenge is how to do that quickly.

X: So is Bing getting so much attention because it’s Microsoft, or because it’s really revolutionary?

DW: There’s a third option, of course, and it’s that they’re spending something like $80 million to promote the thing. I think it is better in a lot of ways, but I wouldn’t call it revolutionary. Soon I hope I can tell you about some of the research we’re doing which I think will eventually revolutionize search. Our “Intelligence in Wikipedia” project has developed new methods which will analyze the Web to build a huge knowledge database. Initially, the interface will look like a relational database [a database that draws connections between related groups of data], but before long we will provide a complete question answering system.

Rachel Tompa is a freelance journalist based in Seattle. She can be reached at rmtompa@yahoo.com. Follow @

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  • http://www.lymanbiopharma.com Stewart Lyman

    As a fellow old geezer, I was happily surprised to see you mention the Star Trek computer as a model for answering search questions. I have used this example for years when I wanted help from computer programmers to help me identify novel protein sequences in databases using a variety of motifs that I had identified in previous studies. Formulating the questions was simple, but getting the desired results was much more difficult than hoped for. For me, the key to not just effective search engines, but almost all software, is having an easy to employ user interface. Working to ensure that search engines return results with the ease and accuracy of the Enterprise computer is a worthwhile goal for computer scientists of our era!

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  • TLS in the PNW

    Hmm… the only “advanced” parts of Bing he mentions are shopping-related – and that’s not something I use a search engine for at all, except maybe if I’m comparing prices (and Google’s shopping engine does that excellently already).

    Having looked at Bing, and guessing at where Google appears to be going, I’m afraid the referred-to “advancements” are really a euphemism for “better placement for sellers”, and are meant to benefit the sponsors rather than the end users. Unfortunately the way university research appears to be going, faculty are now mainly interested in being able to move their new research over to the private sector where they hope to profit from it (this is based on my observations as a UW employee) – so I take this guy’s learned analysis with a BIG grain of salt, personally.