Jitterbug Offers Personal Emergency Service
Jitterbug, the San Diego-based subsidiary of mobile virtual network operator GreatCall, says it has launched its 5Star mobile personal emergency response system to subscribers who use the Jitterbug J phone. The service, available for an additional $15 a month, enables users to press 5 and * (5Star) to get connected to a customer service representative trained to help in any situation, 24 hours a day, 7 days a week. The 5Star agent can connect the subscriber to family or friends, dispatch police or emergency responders and provide other assistance. GreatCall got the technology with its 2009 acquisition of Waltham, MA-based MobiWatch.