Nuance Buying TouchCommerce for $215M in Digital Customer Service

Speech and interface tech company Nuance Communications said Thursday it is acquiring southern California firm TouchCommerce for $215 million in cash and stock. The deal is expected to close by the end of September.

Burlington, MA-based Nuance (NASDAQ: NUAN) plans to integrate TouchCommerce’s customer service products into its suite of systems for helping big companies engage with customers over Web, mobile, and social messaging channels. TouchCommerce was founded in 1999 and is based in Agoura Hills, CA.

In the past five years, Nuance has acquired more than a dozen companies, including SVOX, Swype, Vlingo, Tweddle Connect, and Varolii.

Gregory T. Huang is Xconomy's Deputy Editor, National IT Editor, and Editor of Xconomy Boston. E-mail him at gthuang [at] xconomy.com. Follow @gthuang

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