Comments on: Class-Action Lawsuit Unfolding in Boston Against Webloyalty, Fandango, Priceline, and Various Web Retailers Alleges Widespread “Coupon Click Fraud”

By: Brandy Rossman

Brandy Rossman — Wed, 07 Jul 2010 16:59:01 +0000

I also was scammed and it looks like they have been doing this for years. Why is this not elegal. i purchased movie tickets from movieticket.com and was enrolled in this rewards program I had no Idea 12 dollers was being charged each month untill i called the number charging me it and asked some questions. These guys are theives so be carefull what you purchase on line and read everything. I would also like to be part of this class action suit…

By: Dan

Dan — Thu, 24 Jun 2010 04:20:37 +0000

Just realized I got scammed too. $120 I’ll be calling amex tomorrow to see how much I can get back.

By: Steph

Steph — Sun, 03 Jan 2010 00:21:37 +0000

Add me to the list of those who have been burned. 5 months of charges! I contacted the BBB and filed a complaint. They were very nice when I called them and said they'd refund my money but of course that is part of the scam! I just have this image of my grandpa or someone like him not realizing that his card is being charged when he can barely make ends meet to begin with. I don't understand why they would be allowed to continue on with these deceptive practices. I will never order flowers online again and I, too would like a list of companies who do business with them so that I NEVER use them again. Elaine, you were a "user" of reservation rewards? Or you got your money back? Which one is it? Or do you work for them? Yeah we get it that we should be more aware but obviously the only way this company can get "members" is to trick them so stop defending them please. There's a reason why they make the charges so small and that's because they know people might miss them or it will take awhile. And there are a lot of elderly people who are prone to scams like this. Sorry but I didn't realize it was ok for companies to share credit card information. And once I realized that this company was looking for extra information from me I cancelled out of the coupon they were offering me but apparently all it took was me clicking on the coupon which didn't say anything about a monthly fee. Why would I pay $12 per month for a one time $10 coupon??? Gee, thanks for making it "easier" for me. If I ever encountered an employee of this company at a bar I would order a pitcher of beer just to dump it over their head. Now that might be worth $12. This is fraud, plain and simple and I plan on telling everyone I know about them and the companies they work with.

By: Elaine A Rue

Elaine A Rue — Tue, 29 Dec 2009 01:19:32 +0000

Every month I go through my credit card bills and bank account charges. I don’t understand why consumers are not more aware of what is going on with their finances. Yes, I have been a user of reservation rewards, got my money back and did not click on any of there ads again. Consumers be more aware of what is going on with your accounts.

By: roger s peterson

roger s peterson — Tue, 08 Dec 2009 20:05:12 +0000

I want in on this law suit. Supershuttle has the Reservation Rewards link. I never got any coupons and have been charged $12 per month all of 2009.

Roger S Peterson
916-624-1894
Sacramento

By: Cheri

Cheri — Mon, 16 Nov 2009 22:27:39 +0000

I was scammed too, but got all of the money back. What I am looking for now is a list of the companies that they are partners with so I can discontinue doing any business with them. They are aware that this company is unethical and dishonest, yet they are still involved with them and no doubt sharing in the profits.

Does anyone know where or how I can get this list other than reading millions of complaints to gather of the origin of the scam for each person?

Thanks

By: Amy

Amy — Wed, 28 Oct 2009 23:06:39 +0000

Yet even after a suit they do the same thing! I was never offered any coupons or to sign up for any reward..I just find 12 bucks charged to my back account that made another check that would have cleared bounced…so this 12 bucks wound up costing me 82!!!!!..this law suit needs to be opened back up because apparently this company made enough to not even be bothered by the first!

By: Wade Roush

Wade Roush — Fri, 28 Aug 2009 01:09:47 +0000

Hello Xconomy readers: There is an update and resolution of sorts to this whole Webloyalty story now. A federal judge approved the settlement agreement in the class-action suit, and it went into effect this month. Consumers who belonged to any of Webloyalty's discount programs between 2000 and 2008 are eligible for partial and in some cases full refunds for each program in which they were enrolled. And Webloyalty has agreed to a number of changes in the way it pitches its discount program.s See this new August 27, 2009 Xconomy story for all the details.

By: RICHARD CALHOUN

RICHARD CALHOUN — Tue, 11 Aug 2009 19:28:46 +0000

SUPERSHUTTLE scammed me with this illegal action. I spoke with the General Manager at Supershuttle and she was very evasive. They share MY money. I wrote the CT Attoney General without results – guess they get a cut also.
I hope this website (XECONOMY) does not scam my email address.
Richard

By: D Scott

D Scott — Tue, 11 Aug 2009 14:19:14 +0000

I purchased tickets through Fandango in Janauary 2009, my visa card has been charged $12.00 for the past 7 months to “ReservationRewards”. I called they said I signed up for a free movie ticket offer whihc I never received. Very deceptive and misleading business practices. I’d have more respect for them if they used a mask and gun to hold me up. I can only imagine how many people are being robbed by these creeps and don’t even know it. I hope somebody takes some sort of action against these guys.

By: Charles House

Charles House — Thu, 06 Aug 2009 22:46:50 +0000

The class action suit against Reservation Rewards is a SCAM in itself. Only one class action suit can be filed at one time for any given company or situation. So, the company filed one against THEMSELVES to keep anyone else from making further claims. In the contract, it limits you to any further legal action, and will only return “up to 2 months worth of charges.” They will return 2 months worth of charges with a simple phone call. DO NOT sign up for the class action lawsuit. I was ripped off for over a year’s worth of charges. I went along with their little scheme, filled out all the mail-in paperwork they make you fill out, and I actually DID get my money back. The lawsuit WILL NOT return any more than 2 months worth of fees. Keep that in mind.

By: JTW

JTW — Sun, 19 Jul 2009 01:58:00 +0000

I bought airplane tickets from Orbitz.com and go sucked into this scam. Ripped off for 14 months at $12 per month!

By: Arielle

Arielle — Sat, 11 Jul 2009 14:31:30 +0000

I can believe this!! I just checked my bank account from where I used Orbitz.com to book a trip for spring break. I booked it in Feburary and ever since, $12 per month has been drafted from my account. That is clearly stealing. I hope they really get the pants sued off of them. You can’t just take someone’s credit card numbers and use them, if I were to do that at my job, I WOULD BE IN JAIL!!

By: Georgina

Georgina — Sat, 06 Jun 2009 07:11:57 +0000

Well…here one for you not only did they get me once but twice. When I overdrafted and went into the bank to find out what the___, I found these charges that was supposed to have cancelled. The customer servie number only rang. Thank God For US Bank–they also tried to get a hold of this company and could not and gave back 3 months worth of charges, and the overdraft fees that occurred from this scam. Well we thought we had this blocked. Not so…6 months later I was bank at the bank starting all over. We closed my account, cancelled by debit card and reopened everything. What a mess? These company’s CEOs were eating cavier off all our money,while the rest of us were fighting to pay our overdraft fees that paid for their rich taste.

By: Kwame, Richmond, VA

Kwame, Richmond, VA — Sun, 03 May 2009 21:10:14 +0000

They are still at it.
Any update on the lawsuit?

I was a repeat customer of Buy.Com but I am glad to announce that this is the last time I will ever buy anything from Buy.com. I will advice everyone to thing twice about using the site or try to redeem any rewards program from them.

Why?
I bought a Digital Camera Canon PowerShot A590 IS 8 from Buy.com. Everything was excellent; transaction, shipping, product, etc. One month later I see a fraudulent charge on my credit card bill, apparently from Shopper Discount and Rewards. I dispute and follow through and it comes out that in trying to get a promised $10 coupon off for my next purchase, I have signed up for membership of Shopper Discount and Rewards. To the best of my knowledge I never did sign up for Shopper Discount and Rewards. I also halted the sign up process as soon as I realized that I have to enroll in something to get the rewards. Meanwhile, there was no mention of a monthly recurring fee. There was no terms of service (TOS) or anything I had to signal agreement. Just the initial step of entering my email and boom I am in. I did not complete the sign up and hence did not receive any discounts or coupons from them.

I also did not give Shopper Discount and Rewards my credit card and other information. Apparently Buy.com is working with Shopper Discount and Rewards or is in collusion with them. The Customer Rep at Shopper Discount and Rewards Stacy with Rep ID 61091 confirmed that my information was received from Buy.com. I did not and have not authorized Buy.com to share my personal information with Shopper Discount and Rewards. I now have serious doubts about the credibility of Buy.com and their respect for their customers.

By: Leandro

Leandro — Mon, 20 Apr 2009 01:45:35 +0000

I cancelled my membership since March 2007, didn’t even use it what so ever, during that time was my Chase Visa, now they are deducting through my checking, how do they did that without me authorizing it. Kind of scary….

By: Joe Black

Joe Black — Tue, 31 Mar 2009 17:29:26 +0000

This has been happening for a very longtime now, yet nothing in terms of getting the lawsuit dealt with, what does the American justice system need before following through on these things?? Honestly, it’s disgusting!

By: todd

todd — Thu, 19 Mar 2009 17:44:06 +0000

Been getting scammed since July 08 for $12 per month…trying to get reimbursed now but it isn’t easy.

By: Shawn

Shawn — Tue, 17 Mar 2009 18:55:31 +0000

I just received the email today letting me know about the lawsuit coming this summer in June against webloyalty. However, I don’t know what “program(s)” I was enrolled in. How can I find that out?

By: rich

rich — Mon, 16 Mar 2009 15:04:03 +0000

Does anyone know whether or not “yoursavingsclub” is part of this suit?

It appears I was signed up for this at the same time as Reservation Rewards. Granted “yoursavingsclub” is only charging $1.00/month compared to Reservation Rewards’ charge of $10.00/month. But still, any amount lost is unbelieveble and should be accounted for.