Comments on: Constant Contact Updates IPO Filings, Acknowledges Employees’ Bad Blog Behavior

By: PA Walker

PA Walker — Fri, 05 Jun 2009 16:06:10 +0000

Thanks for the info. I don’t need their aggravation or failure to fix processes.

By: Sun Tzu

Sun Tzu — Sat, 21 Feb 2009 02:23:52 +0000

I went through with signing up and trying to use their service, however Bob McIlwin the “Customer Service Manager” decided that they would not send anymore of my emails because I exceeded 1 opt out in 1000 emails sent. Are you kidding me .001 percent error rate for sending emails. This guys just makes stuff up and screws over customers at will. Sad thing is that the company would even do any about this guy. Horrible customer service!!!!!

By: Laura Lee Coles

Laura Lee Coles — Fri, 25 Jul 2008 22:20:21 +0000

Well, here it is 2008 and employees of Constant Contact are playing games again. I registered to test out the site for myself, and Vancouver, BC non-profits. And, I get this immediate phone call. I tell the guy I want to use the 60-trial to see how the service works before I “sign-up”. Then the next day my access is blocked. So, I asked why they did that. I get another call, same guy, while I am driving, and he argues with me that I entered the info wrong. I told him to call me back in an hour as I was driving. No phone call. The next day I decided to enter my password the way he said I had set it up and WOW, THEY DEACTIVATED MY 60-DAY FREE TRIAL.

Now, I have started searching the net for other complaints.

I would say that a company that has employees that take everything personally, and then blocks use of an advertised free trial because the VERY NEXT DAY someone won’t sign up, well it speaks for itself.

Talk about false advertisement, bait and switch practices or what????

By: Laura Lee Coles

Laura Lee Coles — Fri, 25 Jul 2008 22:16:31 +0000

By: 93South - Thoughts on New England Web 2.0 » Over $210 Million Announced, Beta Launches and The End is Near? - The Week in Review

Sun, 16 Sep 2007 17:14:19 +0000

[...] (Waltham, MA) captured quite a bit of coverage with their IPO update announcement and the hope to raise $70M+. I covered their $15M VC round last year…maybe they will use the extra cash to update [...]

By: Constant Contact, If You're Going to Post Fake Comments, Leave the Office

Constant Contact, If You're Going to Post Fake Comments, Leave the Office — Fri, 14 Sep 2007 17:40:39 +0000

[...] #3: Rebecca over at Xconomy discussed this post in a story about the Constant Contact IPO. They didn’t respond to my email enquiry when I made the above discovery, but they did answer [...]

By: Constant Contact is Constantly Contacting Me

Constant Contact is Constantly Contacting Me — Fri, 14 Sep 2007 17:38:28 +0000

[...] UPDATE #4: Rebecca over at Xconomy discussed this post in a story about the Constant Contact IPO. [...]