Comments on: Shopping 3.0: The New Face of e-Commerce http://www.xconomy.com/boston/2007/06/05/shopping-30-new-face-of-e-commerce/ Business + Technology in the Exponential Economy Sat, 21 Nov 2009 22:30:41 -0600 http://wordpress.org/?v=2.8.6 hourly 1 By: Mark.Jones http://www.xconomy.com/boston/2007/06/05/shopping-30-new-face-of-e-commerce/comment-page-1/#comment-18170 Mark.Jones Fri, 23 May 2008 15:30:18 +0000 http://dev.xconomy.com/wordpress/2007/06/05/shopping-30-new-face-of-e-commerce/#comment-18170 That is an interesting article. In our experience website owners find it difficult to understand visitor behaviour even with good systems such as Google Analytics. We have recently come across an excellent piece of software that not only allows them to monitor individual user behaviour in real time, but also facilitates direct engagement between visitor and user. This has been increasing conversions by an average of 15% in the websites we have implemented it in. It seems that the individualised data gives a more enlightening perspective. That is an interesting article. In our experience website owners find it difficult to understand visitor behaviour even with good systems such as Google Analytics.

We have recently come across an excellent piece of software that not only allows them to monitor individual user behaviour in real time, but also facilitates direct engagement between visitor and user. This has been increasing conversions by an average of 15% in the websites we have implemented it in.

It seems that the individualised data gives a more enlightening perspective.

]]> By: msheeley http://www.xconomy.com/boston/2007/06/05/shopping-30-new-face-of-e-commerce/comment-page-1/#comment-307 msheeley Fri, 03 Aug 2007 19:23:10 +0000 http://dev.xconomy.com/wordpress/2007/06/05/shopping-30-new-face-of-e-commerce/#comment-307 What if your shopping 3.0 is more advanced. what if the community actually changes how the store operates directly? Just like wikipedia is changed by its community, store inventories might be changed by its community. A WikiCatalog maybe? I talked about this same thing on my blog post <A HREF="http://www.sheeleytech.com/2007/07/web20andmortar.html">Web 2.0 and Mortar</A> What if your shopping 3.0 is more advanced. what if the community actually changes how the store operates directly? Just like wikipedia is changed by its community, store inventories might be changed by its community. A WikiCatalog maybe?

I talked about this same thing on my blog post Web 2.0 and Mortar

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